Data & Privacy Policy

This Data & Privacy Policy explains how DIRENOTE INITIATIVES LLP, a Limited Liability Partnership registered under the Ministry of Corporate Affairs, Government of India, bearing LLP Identification Number (LLPIN) ACX-6892 and doing business as ("DBA") DireNote Media ("DireNote Media", "Company", "we", "us", or "our"), collects, uses, stores, processes, shares, transfers, and protects personal data and other information obtained through our website, artist dashboard, applications, APIs, music distribution services, publishing services, rights administration services, royalty services, content protection services, and related platforms (collectively, the "Platform").

By accessing or using the Platform, creating an account, submitting content, accepting our legal agreements, or otherwise interacting with our services, you acknowledge and consent to the collection, processing, storage, use, disclosure, and transfer of information as described in this Policy.

Information We Collect

We may collect and process the following categories of information:

• Account & Personal Information: Name, artist name, stage name, email address, phone number, date of birth, address, country, social media profiles, streaming platform links, profile information, account credentials, and any other information voluntarily submitted by users.
• Identity & Verification Information: Government-issued identification documents, tax information, business registration documents, ownership verification records, KYC information, declarations, certifications, and compliance-related documents.
• Content & Metadata: Audio recordings, artwork, lyrics, music videos, promotional materials, release metadata, ISRCs, UPCs, songwriter information, publishing information, ownership splits, contributor details, credits, territories, release schedules, and other information submitted through the Platform.
• Financial & Royalty Information: Royalty earnings, payment history, withdrawal requests, invoices, payout records, banking details, PayPal information, Payoneer details, UPI information, tax withholding information, and financial transaction records.
• Technical & Device Information: IP addresses, browser details, operating system information, device identifiers, session identifiers, cookies, access logs, API logs, authentication records, and technical diagnostic information.
• Activity & Usage Information: Login history, account activity, content uploads, metadata changes, royalty actions, payout changes, consent records, dashboard interactions, API usage, search activity, navigation behavior, and other Platform activity.
• Communications: Emails, support requests, complaints, copyright claims, disputes, correspondence, feedback, surveys, and other communications with us.

How We Use Information

We may use information for purposes including:

• Providing music distribution and related services.
• Delivering content to digital service providers and partners.
• Managing releases, metadata, and content administration.
• Generating and managing ISRCs, UPCs, and other identifiers.
• Royalty collection, accounting, reporting, and payment processing.
• Publishing administration and rights management.
• Identity verification and fraud prevention.
• Customer support and dispute resolution.
• Security monitoring and platform protection.
• Analytics, research, and service improvement.
• Compliance with contractual, legal, and regulatory obligations.
• Enforcing our Terms of Service and other agreements.
• Sending service-related communications, account notifications, security alerts, operational notices, policy updates, support communications, promotional messages, marketing communications, newsletters, product announcements, feature updates, surveys, and other information relating to DireNote Media services.

Automated Processing & Content Analysis

Uploaded content, metadata, account activity, and related information may be reviewed, analyzed, scanned, processed, or evaluated through automated systems, machine learning technologies, artificial intelligence tools, fingerprinting technologies, content identification systems, and third-party services.

Such processing may be used for copyright verification, content identification, duplicate content detection, derivative works detection, AI-generated content detection, metadata validation, fraud prevention, risk assessment, platform security, compliance review, quality control, and service improvement purposes.

Information Sharing & Disclosure

We may share information with trusted third parties where necessary to operate and provide our services.

• Digital service providers and music platforms.
• Payment processors and financial institutions.
• Cloud hosting and infrastructure providers.
• Analytics, communication, and monitoring providers.
• Copyright and content identification service providers.
• Publishing and rights administration organizations.
• Industry partners and licensors.
• Legal, regulatory, governmental, and law enforcement authorities.
• Professional advisors, auditors, consultants, and contractors.

We do not sell personal data to third parties for their independent marketing purposes.

Third-Party Services & APIs

The Platform may integrate with third-party services, APIs, digital service providers, analytics providers, content identification providers, fraud prevention providers, communication providers, payment providers, cloud providers, and other technologies required for business operations.

Such integrations may involve the transfer, processing, storage, or access of information by such third parties in accordance with their own policies and contractual obligations.

Tracking, Analytics & Monitoring

We may use cookies, analytics technologies, monitoring tools, tracking systems, access logs, fraud detection systems, and internal analytics solutions to understand platform usage, improve services, maintain security, investigate abuse, and enhance user experience.

We may collect information regarding page visits, session duration, user actions, click activity, dashboard interactions, API usage, device information, and similar activity data.

Consent Records & Legal Compliance

We may maintain records of legal agreements, policy acceptances, cookie consents, account actions, and compliance-related acknowledgements. Such records may include timestamps, IP addresses, browser information, device information, account identifiers, and the versions of agreements or policies accepted.

Data Security

We implement reasonable administrative, technical, organizational, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, destruction, or loss.

While we strive to protect information, no method of transmission, storage, or security system can guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide services, fulfill contractual obligations, maintain business operations, resolve disputes, protect rights, comply with legal obligations, maintain royalty accounting records, prevent fraud, preserve audit trails, and enforce agreements.

Upon a verified deletion request, we may delete, anonymize, or restrict certain personal information. However, some records may be retained where necessary for legal, accounting, tax, royalty, compliance, audit, fraud prevention, security, dispute resolution, contractual, or regulatory purposes.

International Data Transfers

Because our services operate globally, information may be transferred, stored, processed, or accessed in multiple jurisdictions worldwide where DireNote Media, its affiliates, contractors, service providers, licensors, digital service providers, infrastructure providers, business partners, or rights organizations operate.

Communications & Marketing

DireNote Media may send users service-related communications, account notifications, security alerts, billing notices, operational messages, policy updates, legal notices, product announcements, promotional communications, newsletters, surveys, educational materials, and marketing communications relating to DireNote Media services.

Certain communications are necessary for the operation, administration, security, and delivery of services and may continue to be sent even if a user opts out of marketing communications.

Users may opt out of non-essential promotional or marketing communications through available unsubscribe mechanisms, account settings, or by contacting DireNote Media, subject to applicable legal requirements.

Your Rights

Subject to applicable law, users may have rights to:

• Access information held about them.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Withdraw certain consents where applicable.
• Object to certain processing activities where permitted by law.
• Request information regarding how their data is processed.

Requests may be submitted to [email protected] and may require identity verification before processing.

Children's Privacy

The Platform is not intended for individuals who are prohibited from using our services under applicable law. Where required by law, parental or guardian consent may be required before certain services may be used.

Changes to This Policy

We reserve the right to modify, amend, update, replace, or revise this Policy at any time. Any updated version becomes effective upon publication on the Platform unless otherwise required by applicable law.

Contact & Grievance

For questions, requests, complaints, privacy concerns, or data protection matters, please contact:

DIRENOTE INITIATIVES LLP
DBA: DireNote Media
Email: [email protected]